См.: семь фокусирующих шагов.
seven focusing stepsseven focusing steps - - A set of seven steps consisting of the original five focusing steps plus two additional steps inserted at the beginning of the process: 1. State the goal of the organization. 2. Define global performance measures.
Usage: Seven focusing steps are appropriate for not-for-profit and government organizations where the goal is different from making more money and a clear definition throughput based on goal units is necessary to construct a global performance measurement system.